The Australian Business Awards are delighted to recognise HiFX Australia as recipients of the Service Excellence and Product Excellence Awards. The achievement of HiFX Australia in establishing themselves as a leading non-bank provider of foreign currency exchange has been built on a foundation of high quality products and service.
HiFX Australia has never underestimated the importance of customer service excellence. By treating each client as a client for life, and recognising their value as future brand ambassadors HiFX has maintained strong customer loyalty. The ongoing customer feedback through surveys, referrals and interaction is vital, and consistently reflects the excellence of the products HiFX offer. In an environment of volatile currency markets HiFX’s clients, utilising the FX Advisory Service, have protected and even enhanced their competitive position.